Suggested Length:   Two Days

Team Skills for Adapting to Change

Characteristics of today’s rapid change work environments

• How to make sense out of chaotic surroundings
• Identifying the environmental factors that lead to change
• Companies that excel at managing change and how they do it
• Assessing your effectiveness at responding to change
• Overcoming inertia and the inability to change as rapidly as your environment
• Key elements of the change process

The role of the leader in facilitating organizational change

• Creating a vision of what the desired change should be
• Thinking strategically about change
• Helping stakeholders work together towards change
• The important role of communication when leading a change effort

Managing organizational change efforts

•  Spotting signs of change before they become unmanageable
• Analyzing your organization’s culture for responding to change
• Defining the roles of key players: champions, sponsors, agents and targets
• Strategies for improving your organization’s ability to adapt
• Developing an implementation plan for change across the entire organization
• How to deal effectively with resistance to change
• Skills needed to sustain a change effort
• Accelerating the change cycle
• New approaches to change: appreciative inquiry, real-time change, world cafe

Managing change in your work group

• 7 principles for successfully navigating your team through whitewater change
• Use a simple diagnostic tool to identify team blockages to change
• Criteria for selecting the best approach to implementing team change
• Steps to creating a more agile work group
• Developing team skills to handle a more challenging pace of change
• Getting other team members to buy into your change efforts

Increasing your personal ability to manage change

• Recognizing the six phases you experience during every change situation
• Personal characteristics that interfere with your ability to manage
• Making the transition from a win-lose to a win-win approach to change
• Leveraging small victories to achieve overall success
• Techniques to increase your mastery of responding to change skillfully
• In any change situation, you always have choices
• Developing an action plan for implementing a change effort