Technical Assist

Technical Assistance that Builds Your System Capacity

Regarded among the nation’s leading professionals in workforce development, Workforce Dimensions offers extensive experience in the implementation of the workforce system and its best practices at the federal, state, and local levels.

Like our other clients have discovered, you can rely on our associates to give you the kind of support, guidance, and resources you need for even your most challenging projects.

You don’t have to reinvent the wheel or struggle with trial-and-error attempts to get improved results. Let our team partner with you whenever you’re faced with a project or problem that needs technical assistance.

4 Ways to Achieve High-Performance Results

A crucial step in any organization change effort is to identify the gap between “what is” and “what should be.” One way we help you accomplish this is by collecting key performance data.

Workforce Dimensions is experienced in the use of a number of qualitative and quantitative data-gathering methods and instruments. We have designed and administered focus group interviews, surveys, and data gathering instruments for many organizational purposes, including:

  • Employee Attitude and Satisfaction Opinionnaires
  • Employee Values and Organizational Culture Surveys
  • Customer Satisfaction Surveys
  • Organizational Training Needs Analyses

Our client projects often include our own 108-item Organizational Profile instrument that explores employee opinions on the influence of twelve critical dimensions on your organization’s performance.

Ever wonder if your training programs are really as effective as you think they are?

The demand for better results from training programs is unrelenting – do more with less, get a better return on the training dollar, make sure people transfer the training into real job performance, find new and better ways to design and deliver training.

That’s where our experienced team of training professionals at Workforce Dimensions can offer assistance. We are nationally recognized as leaders in the field of workplace learning and performance management. Our extensive background and competence means we can help you achieve the best training results in the following areas:

  • Training needs analysis
  • Instructional design and curriculum development
  • Training evaluation, validation, and ROI analysis of training
  • Train-the-trainer and Group Facilitation Learning Labs

Whether you gear your training efforts to traditional classroom facilitation, e-learning delivery, mobile technology, or self-directed learning, we can design, prepare and deliver the right training to meet your needs.

We are able to help you design training that achieves level 4/5 evaluation (ROI) using the Kirkpatrick and Phillips models of training evaluation.

Grant Writing – Cashflow is crucial for non-profit and for-profit organizations alike.  But with shrinking revenues from formula funding, non-profits must seek new sources of money in order to provide the programs and services needed by the public.

When it’s time to go after alternative funding, Workforce Dimensions has been a valuable resource.  In the past, we have partnered with agencies to research and write grant proposals that were awarded over $25 million dollars for workforce innovation, data quality initiative, and cooperative education projects.

Policy Research and Development – Effective policy-making results from a blend of roll-up-your-sleeves research and a dialogue with key stakeholders.  And Workforce Dimensions can assist you in identifying the requirements you need to be aware of and their implications for the services and programs you offer.

Our client projects have focused on issues such as dislocated workers, apprenticeship programs, rapid response, developing eligible training provider lists, and creating an integrated workforce delivery system.

Data gathering methods have included statewide focus groups, task analyses, review of current and pending legislation, federal and state regulations, survey of related literature, and surveying statewide best practices.

Here are additional ways Workforce Dimensions has been a strategic partner and provided technical assistance to help organizations achieve their desired results:

Program/Project Evaluation – objectively assesses your performance with structured interviews, onsite observations, focus groups, document analyses, and other assessment tools.

Mystery Shopper – provides an objective third-party view of your service delivery effectiveness.  We design protocols, develop review forms and reporting process and guides, and train individuals as “shoppers” at your targeted location(s).  The analysis and report gives you a view of your service from your customers point of view.

Event Planning – from small board retreats to large conferences, we can handle all aspects of your next special event: planning, budget control, contracting, workshop content, presenters, promotion, on-site coordination, volunteers, A-V, registration, hospitality and hotel arrangements, materials/handouts, participant incentives, evaluations.

Process Mapping – reveals how your system really functions and creates a model for how it should operate; this highly participative service brings a systems-oriented approach to bringing about streamlined delivery and breakthrough performance change. (view sample outline)

Rapid Response Planning – provides a unique RACI tool for design, planning, and implementation of rapid response initiatives that involve collaboration and clarification of roles between state and local agencies as well as community partners.

Contact us today!

We look forward to the opportunity to discuss your organization's needs and how our technical assistance services can help you